Clear, fair booking guidelines written for guests planning a safari or car rental with us in Tanzania.
Wild Gaze Safaris · Iringa, Tanzania
These terms explain how bookings work with Wild Gaze Safaris Ltd. We keep them clear and fair so you always know what to expect. If anything feels unclear, message us — we are happy to walk you through it before you confirm.
Wild Gaze Safaris Ltd is a Tanzania-based safari and travel company operating from Iringa. We arrange guided safaris, cultural experiences, mountain and walking trips, beach extensions, and vehicle hire across Tanzania’s circuits.
When you book with us, you are booking directly with our local team. Quotes, confirmations, and trip support come from us — not from an anonymous overseas middleman.
A quote is an invitation to travel with us, based on the dates, parks, lodge style, and group size you share. Prices can change if park fees, fuel, or lodge rates change before you confirm — we will always tell you before you pay a deposit.
Your booking is confirmed once we receive the agreed deposit and send you a written confirmation (email or WhatsApp). Until then, nothing is locked in on either side.
To hold your dates we usually ask for a 50% deposit. The remaining balance is typically due 30 days before departure. For last-minute trips we may ask for full payment sooner so lodges and park permits can be secured in time.
Life happens. If you need to cancel or move dates, please tell us as early as you can so we can help with lodges and park bookings.
We never want cancellation rules to feel harsh — we will always explain what is recoverable and what has already been paid onward for your trip.
Safari plans sometimes need a gentle adjustment — road conditions, wildlife movements, weather, or lodge availability. If we must change a lodge, route, or activity, we will offer a fair alternative of similar standard and keep you informed.
If a major change makes the trip unsuitable for you, we will work on a refund of unused services or a future credit. Our goal is a great journey, not a rigid itinerary.
Flooded roads, park closures, airline disruptions, health advisories, or similar events can affect travel. In those cases we focus on safety first, then on rebooking, rerouting, or credit options. Park fees and lodge deposits already paid to third parties may follow their own rules — we will advocate for you and be transparent about what can be recovered.
Unless your quote says otherwise, safari packages typically include park fees, the listed accommodation, meals as described, a professional guide/driver, and transport in the agreed vehicle type. Flights, visas, travel insurance, personal drinks, tips, and optional extras are usually not included unless clearly listed.
Your confirmation is the final checklist — if something matters to you, ask us to put it in writing before you pay.
You are responsible for a valid passport, any Tanzania visa or entry requirements, and onward tickets if needed. Rules can change, so please double-check with official sources or your embassy before you fly. We are glad to share practical tips from our experience as a local operator.
We strongly recommend comprehensive travel insurance that covers medical care, evacuation, trip interruption, and safari activities. Insurance is there to protect you — not to create paperwork for us. Please carry policy details with you on the trip.
Tell us about mobility needs, allergies, or medical considerations when you enquire so we can plan sensible lodges, vehicles, and pacing. Some activities (trekking, walking safaris, long game drives) need a reasonable level of fitness. We will never pressure you into something that does not feel right.
National parks and conservation areas have rules for everyone’s safety and for wildlife. Please follow your guide’s instructions, stay in vehicles where required, and treat communities and nature with respect. Wildlife viewing is never guaranteed — that is part of the wonder of a real safari — but we plan routes carefully to give you the best fair chance.
Vehicle hire (self-drive or with a driver) is confirmed separately with pickup details, insurance notes, and return conditions on your rental confirmation. Please inspect the vehicle with us at handover and drive courteously on Tanzanian roads. Damage beyond normal wear, or loss of accessories, may be charged at repair or replacement cost — we will always show you the basis clearly.
With your permission, we may share trip photos or kind reviews to celebrate Tanzania and our guests. If you prefer not to appear in our gallery or social posts, just say so — we respect that completely.
We take care in choosing guides, vehicles, and partners. We are responsible for services we directly provide. Lodges, airlines, and other independent suppliers have their own standards; we select them carefully and help if something goes wrong. Nothing in these terms limits rights you have under applicable Tanzanian consumer law for services not performed with reasonable care.
If something on your trip did not meet expectations, tell us during the journey or soon after. Most issues can be solved quickly when we know. We prefer conversation and fair solutions over formal disputes.
These terms are governed by the laws of the United Republic of Tanzania. Our home base is Iringa.
Wild Gaze Safaris Ltd · Iringa, Tanzania
Email: info@wildgazesafaris.co.tz
Phone / WhatsApp: +255 754 893 717
See also our Privacy Policy and Contact page.
A note from our team: These terms exist so both sides feel secure. They are not written to intimidate guests. If a clause worries you, ask — we would rather explain kindly than leave you unsure.
Last updated: November 2026
